About the role
Translate business needs into clear requirements and practical process improvements. This role works across business and technical teams to clarify objectives, document workflows, and support the delivery of solutions that address user needs.
Key responsibilities
- Gather and clarify requirements through stakeholder discussions, process reviews, and analysis.
- Document current and proposed workflows, business rules, user stories, and acceptance criteria.
- Identify gaps, dependencies, and opportunities to improve processes and data quality.
- Collaborate with delivery teams to answer questions and maintain requirements as priorities change.
- Support user acceptance testing, document issues, and confirm that outcomes meet agreed requirements.
- Prepare clear status updates, process documentation, and user-facing guidance.
Skills and experience
- Business analysis, process mapping, and structured problem-solving skills.
- Ability to communicate with both technical and nontechnical stakeholders.
- Comfort working with spreadsheets, reports, and business data.
- Experience documenting requirements and organizing competing priorities.
Helpful additional experience
Familiarity with SQL, reporting tools, Agile delivery, or issue-tracking software can be useful. Include relevant project examples with your application.
How to apply
Use the application form below to submit your resume and a brief cover letter describing your relevant skills and projects. For questions about this opening, contact hr@alphasoftwaretech.com.
